AIRPAY EXPRESS
YOUR EVERYDAY AIRTIME SHOP

Stay connected.
Keep moving.

Airtime for the conversations, plans and everyday moments that matter. Get in touch with Airpay Express for your airtime needs.

Airtime today.
More possibilities ahead.
AIRTIME ENQUIRIESCUSTOMER SUPPORTAGENT CONNECTIONSAIRPAY EXPRESS
01 / WHAT WE DO

Simple services.
Clear communication.

Speak to the shop about the airtime you need. We’ll help you confirm the details before you pay.

01

Airtime sales

OUR CURRENT BUSINESS

Airpay Express is an airtime shop. Contact us to ask about airtime, confirm the recipient number and amount, and agree on the purchase details.

Ask about airtime
02

Customer collections
& agent payouts

PLANNED · NOT YET ACTIVE

We intend to collect customer payments and disburse proceeds to agents on behalf of Bingwa Pilot. This service is awaiting Safaricom One Account creation and approval for the intended payment flow.

See the planned flow
02 / THE NEXT CHAPTER

Supporting the
Bingwa Pilot network.

One Account activation pending
Collections and agent disbursements are planned. They are not available through this website.

Our intended role is to connect customer payments with the agents fulfilling orders in Bingwa Pilot. The proposed process is shown below.

  1. 01

    Customer payment

    A customer pays for an order through the collection channel approved for Airpay Express.

  2. 02

    Order reconciliation

    The confirmed payment is matched to its Bingwa Pilot order and the relevant agent.

  3. 03

    Agent disbursement

    Proceeds are paid to the agent’s designated M-PESA number under the approved arrangement.

This is a description of the intended service, not a live payment instruction. Approved payment details, charges and payout terms will be provided before the service launches.

Visit Bingwa Pilot
03 / LET’S TALK

A question?
We’re a call away.

For airtime enquiries, purchase support or questions about our planned Bingwa Pilot service, contact Airpay Express directly.

Before you make a payment

Confirm the recipient number, airtime amount, total price and payment instructions with the shop. This website does not collect payments or display an active One Account paybill.

For a missing or incorrect purchase, contact us with the amount, date and transaction reference. Never share your M-PESA PIN, password or one-time code.

Service & refund information

Airpay Express operates as an airtime shop. Confirm product availability, recipient number, amount, price and payment instructions with the shop before completing a purchase.

Purchase support

If airtime has not arrived, has gone to an incorrect number or a payment appears duplicated, contact 0794 549 202 or mokuarichard361@gmail.com. Provide the transaction reference, amount, date and recipient number needed to investigate. Do not send your PIN or one-time codes.

Refund and reversal enquiries

Refund or reversal requests are reviewed against the payment and delivery records. Completed airtime delivery may not be reversible. Any available resolution depends on the transaction status and the relevant provider’s reversal process. Contact the shop to have your specific case reviewed; do not repeat a payment while its status is uncertain.

Planned Bingwa Pilot service

Customer collections and agent disbursements are awaiting One Account creation and approval for the proposed arrangement. No live collection account, payout schedule or fee is offered on this site. The applicable payment details and terms will be supplied before that service begins.

Privacy information

This website provides information about Airpay Express. It has no customer account registration, payment form or document upload.

When you contact us

Calling, emailing or messaging the shop may provide your contact details and the purchase information you choose to share. This information is used to respond to your enquiry and investigate purchase issues. Ask us about access, correction or deletion of enquiry information using mokuarichard361@gmail.com.

Website and external services

The website does not include an advertising tracker or analytics script. Hosting services may process technical connection logs to deliver and protect the site. Links to WhatsApp and Bingwa Pilot open external services whose own privacy practices apply.

Keep sensitive information private

Never send your M-PESA PIN, passwords or one-time codes. This site does not request them.